Customer Charter

Our Promise

Our customers are at the heart of our business and we are committed to delivering an unrivalled service to each business we work with.

We continuously strive to tailor our services to meet individual needs and promise to deliver a service that is of the highest quality and offers value for money. Our customer charter explains the level of service you can expect from our team:

Our customer charter

We are always on hand to help

We will always give you the right treatment

We will communicate with you in a clear manner

We provide solutions you can trust

We value your opinion

We are committed to keeping you informed

We care if things go wrong

We care about the environment

We listen to feedback

If you have something wonderful to say about the customer service you have received from our team, or if you think there’s something we can do better, we want to know.

We listen to all feedback and use the comments we receive to shape the way we work. This ensures we continue to improve our standards.

Our mission

Our mission, vision and values are deeply rooted in our business.

Our vision is to bring transparency, cost reduction and ethical behaviour to the compliance, recovery and recycling sectors, enabling businesses to make a difference to the world we live in, and for all that occupy it.

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NEWS

Defra issues first progress report on Resources and Waste Strategy

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NEWS

Government launches Circular Economy Package

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NEWS

Clarity Sponsors The Great British Beach Clean Quiz

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NEWS

Strong production in monthly packaging waste figures

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Contact Us

0845 129 7177 info@clarityenv.eu

9 & 10 Hunns Mere Way
Woodingdean Business Park
Brighton
BN2 6AH

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